Adding colour where
others see grey
At Bison & Bird, we go beyond traditional consulting or IT services by starting where it matters most—where your employees and customers interact. Our approach ensures every solution is designed to deliver immediate value and long-term success.
Transformation begins at the ground level. We focus on understanding the critical interactions between your employees, customers, and operational workflows. By addressing challenges and identifying opportunities at the "face of the work," we deliver solutions that create tangible impact from day one.
Every business is unique, and so are our solutions. Whether it’s optimizing a process, deploying AI, or integrating cloud systems, we design every engagement around your specific needs to ensure alignment with your goals.
Our proven Project Management Lifecycle ensures a structured yet flexible approach. From discovery to deployment, every phase is meticulously planned and executed for maximum efficiency and measurable results.
Our process is built around a structured series of "plays," each designed to address key project phases. Here’s how we make transformation seamless and effective:
Understand the goals, align on success metrics, and set the foundation.
→ Workshops to identify pain points and opportunities.
→ Review workflows, data models, and integration points.
→ Define success metrics to ensure measurable outcomes.
Key Deliverables: Success Metrics Document | Initial Scope of Work (SOW) | Detailed Project Plan
Map out the solution and prepare for execution.
→ Develop detailed process maps and solution architectures.
→ Finalize technical designs, workflows, and integrations.
→ Prepare sandbox environments for testing.
Key Deliverables: Solution Diagrams | Sandbox Environment Setup | Risk Registry
Build and deploy the solution for operational impact.
→ Configure and test AI, cloud, or software solutions.
→ Conduct unit and user acceptance testing (UAT).
→ Provide user training to ensure smooth adoption.
Key Deliverables: Fully Configured Solution | UAT Results and Sign-Off | Training Materials
Build and deploy the solution for operational impact.
→ Execute deployment plans with rollback strategies if needed.
→ Provide go-live support to address real-time issues.
→ Monitor KPIs to ensure alignment with success metrics.
Key Deliverables: Deployment Report | Go-Live Support Checklist | Initial KPI Review
Transition, review, and explore future opportunities.
→ Conduct a post-project review to capture lessons learned.
→ Offer extended warranties, ongoing cloud services, or AI model tuning.
→ Solicit client feedback and propose continuous improvement initiatives.
Key Deliverables: Turnover Package | Post-Deployment Clutch Review | Future Projects